Bezeq is Israel's largest telecommunications provider, operating the national telephone network and a major ISP. When Bezeq goes down, it doesn't just affect home internet — it can take down thousands of businesses, government services, and the infrastructure that other services run on top of.
How to check if Bezeq is down right now
The fastest way to confirm a Bezeq outage is to check whether other websites are reachable from a device connected to a different network — such as your mobile phone on cellular data (Partner, Cellcom, or HOT mobile). If sites load fine on mobile but not on your home connection, the issue is likely Bezeq. You can also run a check on WebsiteDown to test any site from our independent infrastructure.
Common Bezeq outage symptoms
Bezeq outages typically manifest as: pages timing out with no error, very slow DNS resolution, intermittent packet loss, or complete loss of connectivity. The Bezeq customer portal itself (bezeq.co.il) often becomes unreachable during major incidents because it runs on the same network.
Bezeq vs. your local equipment
Before concluding it is a Bezeq outage, check your router's WAN indicator light. If the internet light is off or red, the issue is between your router and Bezeq's network — this could be a local line fault, not a nationwide outage. Restart your router, wait 2 minutes, and check again. If the problem persists, call Bezeq support or check their official status channels.
Bezeq outage history
Israel's largest Bezeq outage in recent years occurred in December 2025, when widespread mobile and internet disruptions affected users nationwide across multiple providers simultaneously — a pattern consistent with infrastructure-level routing failures rather than individual equipment issues.