Question 1

Why can't I access IRCTC?

Accepted Answer

If IRCTC appears up in our check but you can't reach it, try: clearing browser cache, flushing DNS (ipconfig /flushdns or sudo dscacheutil -flushcache), switching from Wi-Fi to mobile data, or disabling your VPN.

Question 2

What should I do if IRCTC is down?

Accepted Answer

Try during off-peak hours — IRCTC is heavily loaded during Tatkal booking (10 AM–12 PM IST) Clear your browser cache and cookies for irctc.co.in Use the IRCTC Rail Connect mobile app as an alternative to the website

Question 3

How long do IRCTC outages usually last?

Accepted Answer

Most IRCTC outages resolve within minutes to a few hours. Extended outages are rare for major services. Check our incident history for past resolution times.

Question 4

Is it just me or is IRCTC down for everyone?

Accepted Answer

We check irctc.co.in with a server-side HTTP probe. If our check shows the site is up but you can't access it, the issue is likely on your end — try clearing your cache, switching networks, or restarting your device.

Question 5

Will my IRCTC order be affected by an outage?

Accepted Answer

Orders placed before the outage should be unaffected. If you're mid-checkout, wait for the service to recover before re-attempting — duplicate orders are possible if you retry during intermittent issues.

Question 6

Can sellers still manage their IRCTC store during an outage?

Accepted Answer

Seller dashboards may be inaccessible during a IRCTC outage. Existing listings and active orders are preserved and resume normal processing once the service recovers.

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